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Milk chocolate


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Milk chocolate


 

At Milk Chocolate we plan, research, purchase, renovate and manage properties in Australia. We take care of every last detail - we are the ultimate concierge.


 
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What we do


What we do


 

We are

Milk Chocolate

We’re bringing together the sharpest, most creative professionals across property, economics, data, tech engineering, marketing, and interior design. We are reinventing how you purchase, renovate and manage property in Australia.

Purchase Concierge

We are licensed buyers agents and project managers, purchasing property across Australia.

Our process begins with our team of data scientists, which is central to the way we work. They gather data and information, utilising our bespoke AI framework, scraping data across the hundreds of free and paid data sources available. They distill and analyse this information to give facts and meaningful insights, so we can recommend the best properties to our clients, based on all the information available.

We help our clients find and buy the right property, in the right state, in the right suburb, on the right street. We then manage the whole process through to completion. We have built an extended professional services team, consisting of town planners, surveyors, solicitors, mortgage brokers, finance brokers and international tax experts.

Services

All dealings with real estate agents Purchase price negotiations
Bidding at auction Moving Concierge service
Recommendations on insurances Negotiating settlement terms
Dealing with solicitors/conveyancers on your behalf Working with your bank/mortgage broker on your behalf
Liaising with your accountant if required All reports including strata, building and pest
Liaising with the council Power of Attorney
Interior Design consultation Viewing properties on your behalf

Project Concierge

The thought of construction can be a daunting experience, with most people not knowing where to start, how to negotiate costs and what tradesman to trust. We offer an efficient and effective end-to-end project management service, removing the stress and allowing you to enjoy the experience. We are on hand to guide you on the most effective design, navigate tricky council approvals and hand select the best trades and services to ensure your project is to the highest quality, on time and on budget.

We have built an extended professional services team, consisting of builders, designers, architects and tradespeople. Whether you are doing a cosmetic makeover, a structural renovation or a major new build, we are on-site daily and keep in constant communication through our social media platforms, website and blog.

Plan And Design

Failing to plan is planning to fail. We are totally diligent when planning your renovation and/or new build. Using our extensive network of town planners, architects and building designers - we have all the tools to set you on the right track.

Design management Project planning
Risk management Document/Data control

Council Submission

The elephant in the room is the council and how best to deal with them. Luckily we are well-verse with this part of the process and feel completely at home with council submissions. To coincide with this, we have a network of teams we call on for each project, dependant on the specific build design, structure and specialised requirements - making the tender stage all that more manageable.

Council submissions Client representation
Tender and sub-contractor management Document/Data control

Build, Insurance and Occupy

The nitty-gritty of the project is the build itself. We are your eyes and ears on the ground liaising with all the trades and teams of professionals on a daily basis. We will ensure your project runs on time and on budget, keeping you abreast along the way. We will ensure your build is compliant and certified before you or your tenant occupy the property.

Feasibility preparation Progress and cost monitoring
Construction timeline Operational/Procedures
Site inductions Construction co-ordination
Inspections and testing Audits
Services connections and management Environmental planning and approvals
Occupation certificate finalisation Quality control
Health & Safety protocol Document/Data control

Property Management

Milk Chocolate offers a reimagined property management service, focussed on a better tenant and agent experience. Milk Chocolate removes all the stress of owning an investment property so you can enjoy the benefits, without the responsibilities of a landlord. We have a national footprint so you’ll have one point of contact and one platform for all your properties. This results in fewer legal problems, better maintained properties, lower tenant turnover and happier, responsive tenants.

Services

Setting competitive rental rates Marketing vacant properties
Screening tenants Leasing terms and agreements
Bill payments Property maintenance
Document/Data control Rent collection
Finance management Quarterly Inspections

 
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HOW WE DO IT


HOW WE DO IT


 

A diverse team

on a mission!

We have bought, renovated and sold countless residential and commercial properties over years. To do this successfully we have to be diligent in our research, resourceful in our thinking and passionate about real estate. Taking these three traits, we help our clients find and buy the right property, in the right state, in the right suburb, in the right street. Our property search always has value and potential value front of mind. It’s in our DNA.

Research, Data and Analytics

Our team of economists and data scientists constantly monitor the Australian market place from a macro to micro level pulling on the thousands of data points that we require in order to identify the best areas to invest in.

AI and Machine Learning technologies A team boasting Phds in economics etc
Live data point feeds Real time market analysis, not quarterly reports

We are utilising AI and Machine Learning technologies to automate the collection of data, allowing us to leverage real time analytics. This team at Milk Chocolate boasts some serious qualifications including:

Bachelor of Economics, Econometrics, Statistics, International Finance - Adelaide University

Master of public policy, public policy analysis, data modelling - Hitotsubashi Business School, Japan

PHD Econometrics, Quantitative economics, statistics - UNSW

Bachelor of Business Information & Technology - Russian Presidential academy

Masters Degree, Property Economics, Development & Investment, UTS

Bachelor of Science, Financial Mathematics & Statistics & Applied Medical Science, USYD

Bachelor of Computer Science Double Majoring in Data Science & Software Design with a minor in Artificial intelligence, Swinburne University

Process

This is a brutally simple summary of how we do things when we are acting as your Purchase Concierge. Consider it a trailer. Hopefully it gets you wanting to see the whole movie. We have similar workflows for our Project Concierge and Property Managements services. Watch the movie to find out what happens!

Communication

We communicate to our clients via a bespoke client website that houses all the information from their property analysis, value- adding suggestions, maintenance plans and access to real-time data on your portfolio and individual properties.

We’ll manage a dedicated Instagram feed that will showcase the lifestyle of the suburbs we have researched. Pinterest will be used for design mood boards for any renovations.

If we are meeting in person, or via our tech platforms, we always do this to fit in with our client’s timezone.

Phone 24/7 Email
All our social media channels Your bespoke website
Communicating in your time zone WhatsApp

Team

Milk Chocolate was founded in 2015 by Michael Cleary and Richie Ragel. We know the name is a little different, but so is our business. We have a passion for real estate, design, construction, technology and strategy. Milk Chocolate was born to combine these passions to give our clients the best experience possible.

We’re bringing together the sharpest, most creative professionals across property, economics, data, tech engineering, marketing, and design. We are reinventing how you manage you property investment portfolio.

MORE ABOUT US
 

What people are

Saying

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Contact


Contact


 

Get in touch

A: Suite 7.03, Precinct 75, 75 Mary St,
      St Peters, NSW, 2044, Australia
T: +61 403 660 118  
E: mc@milkchoc.com.au

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