Your Questions Answered

Explore our frequently asked questions to find the information you need about our services.

FAQs

Find answers to your most common questions about our services and platforms.

Are you licensed?

Yes, we are licensed Real Estate Agents (Lic#10087010, Lic#081691L, Lic#4325354) and members of REBAA (Real Estate Buyers Agents Association). As a licensed Buyers Agent, we need to carry Professional Indemnity (Policy#201607-1166 BIA) and Public liability insurances (Policy#15T5590335).

Why should I use a Buyers Agent?

We save you time and money by searching, inspecting, analysing and negotiating the best price and terms on your behalf - resulting in a more efficient and faster purchase. We provide you access to properties off market through our extensive network and database and unique advertising methods. We also manage all communication with the Real Estate agents and professional service teams, putting more money in your back pocket and time back in your diary.

How do you know where to invest?

With over 10 years of experience, we are property purchasing professionals. We work with a team of Data Scientists who are the engine room of our business; researching the trends and market movements before they happen. They identify the relevant information hidden in vast amounts of data, to enable us to make smart purchasing decisions.

How long does it take to purchase a property?

On average, it takes us up to four months to purchase a home, depending on the location and whether it's an investment property or a family home. We don’t promise to find a home in a few days. We cover every touch point of the process for our clients and leave no stone unturned.

Can you handle my mortgage, conveyancing and inspections?

Yes, we are a one-stop-shop for all communication with your solicitor, mortgage broker, accountant and managing agent. We can also recommend professional services to you if you need them.

Can I borrow money while I'm overseas?

Most definitely. Our team provides access to the best lenders who specialise in both expat and local lending. We manage the process on your behalf.

How will we communicate?

Through our client platform, the Milk Bar, WhatsApp, video calls and phone calls in your time zone. Or we can arrange face-to-face meetings if you're in Sydney

How do I register?

To register, simply visit the Milk Bar™ platform and follow the prompts to create your account. You'll need agree to our terms, make your payment and provide some basic information to get started.

What is Own™?

Own™ is our innovative platform designed to simplify property ownership. It allows you to track your property's performance, manage your investment, and receive tailored recommendations to enhance value. With Own™, you can make informed decisions about your property.

Can I refer friends?

Yes, once you're a Milk Chocolate customer if you know anyone else who needs help purchasing a property you can refer them to us using our Refer a Friend form. If they sign up we’ll give you $500!

Still have questions?

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